Bugfixes and Support
What if there is a bug?
If you own a developer license just mail the bug to the email address we have provided you. Usually within 24 houres you will receive a response. We also deliver bugfix updates to owners of developer licenses regularly.
If you don't own a developer license please let us know the bug also simply by pressing the Send Feedback button on top of this page. If we fix the bug, it will be contained in the next update.
Do I have access to the sources?
With installation the software comes as a set of binary files (DLLs). If you own a developer license you can also purchase the source code but will have to sign a non-disclosure agreement.
To give you security for your investment, there is an agreement that allows you to access the source files when our company (SOFA GmbH) stops to exist. You can sign that agreement when purchasing the developer license.